|After huge demand by our customers we have finally launched Premium Account Setup Facility.
This facility will provide the power to the customers in two different scenarios, first if the customer do not want to spend their valuable time and second if they are new to hosting and do not want to make any mistakes while setting up their hosting account.
Now let’s see how a customer can avail this option:
While placing the order the customer has to select the Premium Account setup Facility option. A nominal one time charge of Rs999 would be added in the payment. The customer then goes to checkout and from there you go to ccavenue payment gateway and choose any of the payment options available in ccavenue, this option is not available for customers who chose other mode of payment like cash, cheque, DD etc. After the payment is done the customer needs to raise a ticket to our billing team with the payment details to our billing team by visiting manashosting.co.in
In the subject line of the ticket the customer has to mention: Premium Account Setup Facility. After that Just make a call to our billing team and inform about this facility purchased and give the ticket number which will make task more faster. After receiving the ticket from the customer a dedicated account manager would setup their account and order would be activated instantly after doing a complete quality check of your hosting account before being delivered to you. This services must be purchased between 10 am to 4 pm Monday to Friday.
With this facility you do not have to wait too long for order activation as you get dedicated account manager from our billing department who will take care of your account set up and verification formalities in a quickest and easiest manner. Our account manager would make sure that there are no information that is missing or incorrect by checking the complete process. The would check your email id, contact number, postal address, domain name and the package that you have chosen by this there will be zero error when you receive the log in for your control panel. Account manager will also check if all the features are enabled in your hosting account and will manually run a check to see if everything is working correctly. Account manager would generate your Unique Customer ID instantly without you having to go through the process of getting a customer ID all by yourself. You would get a welcome call from our account manager after the order has been activated and explain in details how to use the setup instruction and guide you to start your hosting and make your website available on the internet. Account manager would help you in showcasing various benefits that are available in the company for a customer. They would also provide you information on different departments and whom to approach when you need assistance or help. They would also help you in billing cycle and to use other facilities available in the company by which you as a customer can be benefitted. They would also brief you about the renew procedures and intimate you during your renewal time by which you can avoid downtime of your site. Account manager would also help you in providing you advice on the features that are best suitable for your website or business, will help you solve all account related query of yours. You can provide your valuable feedback, suggestion and vote your opinion about our billing team performance which will play an important role to improve our billing team. You will get a call from quality department to check if your order was activated on time? Our account managers can help you in case if you face any difficulty during order placing or raising a ticket. They will also you with promos and offers if available during that time. They will confirm your creation date and expiry date and duration of package which is very useful for you at the time of next renew. You would also receive a hard copy of your bill to your office or residence address that you have provided without any cost. You would also get a hard copy of our Website Ownership Certificate which can be used as a document to safe guard your hosting ownership.After buying the package you may not know what next then you get calls from our billing team to assist from how to login to whom to contact next according to the problem arising. This is very important and it saves your time as online presence is very important and also business is depending on your website. Instead of lingering you get assistance to whom to approach when. Customer id: you have the customer id you need not have to worry for your service. If you provide the customer id you get the fast solution. When you get the call from our billing team you will also be provided with creation and expiry date so that you need not have to worry for renewal, you renew your hosting in time and you get the option to non interruption of service. Complete control panel training will be provided, as you know that, you can make any changes in control panel. If you are not good in the control panel its quite difficult for you to do any action which cannot be delay in your daily activity For example: email id creation ect .You will get your domain control panel instantly with which you manage your domain, name server and contact details to be shown in whois to display you as the domain owner all over the world which is visible to all the public and to the visitor of your website.
Note: This facility is optional and there is no hard and fast rule that a customer should select or choose this option. We are providing this facility because of huge customer demand only those customers who want this can opt.
|You can avail this option by doing a onetime payment of Rs 999|