| Billing Related Issue | Technical Related Issues |
| Domain control panel issues | All server related issues |
| Hosting control panel password reset | All hosting control panel issues |
| Renew issues | Website not working |
| Domain name server change | Abuse/Spam/Misuse |
| Account suspended/deleted | Extra domains/ emails/ database adding issue |
| up-gradation/ migration | |
| Privacy protection enable/disable | |
| Who is details change for domains | |
| Own DND for resellers only | |
| Domain status change in control panel | |
| Query related to resources limit | |
| Add ons | |
| Payment related | |
| Customer ID | |
| All domain reseller issues | |
| All domain reseller fund adding issues | |
| Hosting owner contact details change | |
| All free products related issues | |
| Account cancellation/ refund/duplicate payment issues | |
| Domains/hosting transfers | |
| Set up instruction doubt for new customers only | |
| To know expiry date | |
| Backup |
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