- How to place an order?
Click on sign up you would be redirected you to the order form, Please fill all the details and follow the online instruction. You can view our video presentation by clicking here.
- How to raise a ticket?
Click on log in you would be redirected to a customer log in page. Log in with your user name and password and follow the online instruction. You can view our video presentation by clicking here.
- How to contact sales team?
You can reach our sales team by phone, ticket or email. Our contact number is 080-42400333 extent 1, login to your account and raise a ticket to sales team or email: Sales@manashosting.com.
- How to contact billing team?
You can reach our billing team by phone, ticket or email. Our contact number is 080-42400333 extent 2, login to your account and raise a ticket to billing team or email: Billing@manashosting.com.
- What are the different payment options available?
We have various mode of payments made available for the ease of our customers. You can pay by Cash Deposit, Net Banking, Credit card, Debit card, Wire Transfer, Mobile Banking, Cash card, Cheque/DD, Pay from ATM, Money Order.
- How to clear my pre-sales technical query?
Please raise a ticket to sales team and an expert product adviser would reply to all your query at the earliest or mail us at firstname.lastname@example.org.
- I would like to reconfirm the version of scripting?
You can raise a ticket to sales team and an expert product adviser would reply to all your query at the earliest or mail us at email@example.com.
- What is website ownership certificate?
It’s a document that would be couriered to you at your door step authenticating the ownership of your hosting account with us.
- Why don’t you support few latest scripting versions?
Most of the latest scripting version are in the beta version period with too many errors. Since we would like to provide the best service to our customers’ we do not support till those versions are launched in the market. Enabling these latest beta version is just few clicks away but keeping in mind the quality and the problem arise to our customers there after we do not support those beta version.
- Do you provide backup?
We maintain Backup for internal server use only. Maintaining regular backup for unlimited resources is challenging task but we still make sure the backups are maintained on regular basis for internal use. If you would like to purchase backup please click here.
- Can I resell the unlimited package?
No, We do not like to over load our servers and to maintain good relationship with our clients. As our product price is less you may want to resell the package to make profit but as your clients they will know where you have hosted them and next year during renew they would come straight to us and not to you. At the same time most of the clients of your will not have proper contact details. If you would still like to resell, please purchase our reseller packages.
- How do we get MS SQL 2005/2008?
You could upgrade your package to our corporatewindows package. Kindly find the below link http://manashosting.com/windows-2008.html.
- Does the package include Free website builder?
- Are there any hidden charges?
- Are there any add-ons available?
- Can I get more resources Like: More Mail/ Database/ Sub domain?
- What is the procedure to register Unlimited domains?
To add an extra domain please raise a ticket to billing team with your payment details. All the domains must be registered with the same name of a company and/or a person with the same contact information.
- What if my requirement is 1GB database?
You can try our corporate package where you get 1GB database plus you get high end security, better uptime and ultimate speed for your website.
- How many sub – domain’s are provided per domain in the Unlimited domain’s package?
You would receive 10 Sub – domain’s per domain in the Unlimited domain package.
- How many ftp logins are provided with this package?
FTP is used only to upload and download content to your home page, The FTP that we are providing has the best connection strings attached to it that would help you to upload and download quickie and hence we are providing one FTP for better quality.
- Do you provide free domain registration?
With free domain you don’t get the owner ship and hence we are not giving free domain registration but give free ownership certificate.
- Will I get a cPanel for unlimited Linux and Plesk 9.5 for Unlimited Windows?
With the unlimited package windows/Linux we are providing Plesk(PEM) control panel which would give you easy access high Speed & security level on Plesk(PEM) is higher compare to the others. If you still like to opt for Cpanel or Plesk 9.5 you can purchase our Corporate Linux or Corporate Windows packages.
- How is unlimited space provided?
Unlimited space is one of the major challenge for any hosting company. Thanks to today’s technology where we can use cloud hosting/server which makes us possible to provide our customers with better quality unlimited space.
- I receive an error while paying through credit card. Where am I going wrong?
At times filling the information provided on the credit card payment option, the original information like phone number, email id ect.., should match the actual ones that was provided during the purchase of the credit card.