IN THE YEAR 2013
Free L2 Managed Services: We have provided 3 months free L2 managed services for VPS, VDS, DS, CLOUD customers
$1 PLAN for the first 3 months: Any package of VPS, VDS, Dedicated Server or Cloud server customers will get at $1
EMI facility for resellers in Multiplatform reseller package
VPS-EMI facility on all the package
VDS-EMI facility on all the package
Dedicated Server-EMI facility on all the package
CLOUD Server- EMI facility on all the package
Launch of new ENTERPRISE PACKAGE for high end shared hosting customers
Launch of new MASTER PACKAGE in shared hosting for top class clients with high requirement
CLOUD WEBSITE: The cloud website only for $39 which gives high uptime with pay as you grow concept
Release of new shared hosting packages 1 GB Hosting for Rs.600 /-for 1 year
Release of new shared hosting packages 10 GB Hosting for Rs.2000/- for 1 year
Release of new shared hosting packages 25 GB Hosting for Rs2500/- for 1 year
Shared hosting monthly plan at Rs250
100 innovative online services which can cater to any type of customers
Webinar Weekly once webinar for customers to meet us online with their queries as well as with the latest updates about the company
30 Days Free shared Hosting: 10 GB package, any customer who wants to try our service before paying can utilize 30 days free hosting
Storm affected Linux clients are provided with HTML pages designing free of cost as goodwill
World's Lowest domain price for .COM Manashosting is providing .com for Rs.399/- which is world's lowest price
Hosting Alliance if Manashosting sells to 500 clients worth of Rs.5000/ will be gifted a Tata Nano car
Reseller Ownership Certificate: Manashosting is providing Reseller Ownership Certificate to resellers
Instant Domain registration: Automation of domain registration and ssl certificate registration instantly
Existing customer free designing was provided for old customers who have been with Manashosting from many years
Customers who will transfer domains in bulk will receive Rs50 off per domain
Complete Automation for Indian Customers : The shopping cart has been modified as customer can complete his order process without raising ticket
Release of 33 brands
Beat the competition: Comparison between Manashosting and other hosting companies for price and features has been created which will make the customers' life easy
No: 1 Hosting company in Hosting Alliance concept in Asia Pacific
ANNUAL DAY OFFER: Manashosting offered the fabulous steal the deal for the New customer only for Rs.10000/- the actual worth of this deal is Rs.2.5 lakh in the market
ANNUAL DAY OFFER: Manashosting offered the fabulous steal the deal for Existing Customer only for Rs.10000/- the actual worth of this deal is Rs.2.5 lakh in the market
IN THE YEAR 2012
Cloud hosting in shared hosting: Manashosting adopts Cloud Hosting technology. Manashosting has always been known for its Quality. we added another feather in the cap of Manashosting by adopting Cloud Hosting technology. In the month of April 2012 Manashosting is the first hosting company in India to provide cloud technology on shared hosting in Asia.
30 days money back guarantee in shared hosting package
30 days money back guarantee in VPS packages
10 years hosting free: If customers host their website with manashosting for 10years without changing your server, after completion of 10 years of hosting with Manashosting. They will get the next 10 years of hosting completely free of cost. No big procedure to follow, No Fuss, Completely transparent and easy to avail.
Free web space: Get free web space easily by referring only 3 friends to purchase shared hosting package. In today’s world websites are playing a very important role and most of the individuals and companies alike know the importance of having a website. This is the time for you to get free web space from a renowned hosting company of India. When these friends of your purchase minimum 3 packages from us, you would get web hosting package free of cost for one year.
Free domain registration: Get free domain registration and hosting for one year just by referring 4 friends to purchase shared hosting package. "Get domain extension of your choice registered free for 1 year with unlimited windows or Linux web space package free for 1 year” , after selling 4 shared hosting package to your friends. When 4 of your friends have purchased shared hosting package, you get 2 domains registered free of cost with the extension of your choice (.COM, .NET, .CO.IN etc) to get your free domain and hosting sell shared hosting package to 4 friends of yours.
Free web space renewal: If you are an existing client and are looking for free Web space renewal in the current year, refer 3 friends to purchase shared hosting package and get one year hosting renewal free.
Free Domain renewal: If you are an existing client and are looking for free Domain renewal in the current year, refer your friends to purchase shared hosting package. On the 4th order for shared hosting package purchased from your side you will get 2 domain renewal free for one year or 1 domain renewal for 2 years. You would have already got free web space after 3 friends of your have purchased the hosting package. Now when your 4th friend purchases shared hosting package then you would get free domain renewal.
Expertise in hosting: Our main expertise is in hosting as it says in the name. Hosting is our main business we focus on hosting future, past and present its growth in India and the what would happen in the future of hosting in India. When you visit our site you can find variety of packages and technology of hosting as our expertise is In hosting.
Flexible Approach: As and when there is a change in the market we upgrade, migrate, and introduce new technology to the hosting packages. Even in future when market changes we are quite flexible in changing and providing the right solutions required by our clients. As there are various changing happening in hosting technology we as accompany adopt these technology to provide best quality to our existing and future clients.
Passion: We're passionate about the hosting business and we're here to stay, we believe what we are doing makes a difference. We would always like to create a milestone and achieve goals that have been fixed by doing hard work day and night to reach the goal in hosting. With the passion it is guiding us to bring new plans, strategies, technology, packages and features shows our passion for hosting.
Creating the path for future: Right from the start of the company we have always created new path in the hosting industry by providing lot of free features and innovative packages and technology that we have shared with our clients. After we entered the hosting market lots of Indian providers have changed their technology and packages, features etc, we believe that various people are adopting us which has always made us to provide more features and facilities to our clients. Due to these new thoughts and innovations lot of clients like to have business with us.
Flexibility: We are built to handle highly customized hosting environment our model is build to adjust to customers’ needs quickly and efficiently. As we do a lot of research and take suggestions and feedbacks from the customer we know what our customers want and accordingly provide them with the solution as per their need and upgrade our technology is been upgraded.
Dynamic teamwork: Our team members are very dynamic in nature and doing their work by always keeping a watch on the international and national’s new technology, software, coding, source code and the latest platform available in the hosting industry which is utilized maximum by our Indian customer or International customers with upcoming features etc on which we do research and implement the same through which our Indian customers could be benefited. All these approach is done through our go-getters team to provide better quality, features and services to our Indian customers.
239 one click installation: One click installation has created a huge boom in the hosting market in the Cpanel control panel. Most of the companies in the world provide a maximum of 50 to 60 scripts installation, but Manashosting is providing 239 one click installation script in the Cpanel control panel which is again first time in the Indian hosting industry.
Get free 250GB web space when using generic name server: As a reseller the motto is to get more with less cost, as we understand the resellers we have provided an opportunity to the resellers to get 250GB of space free just by using generic name servers. Resellers now can make more profit.
Reseller certificate: First time in the world Manashosting launched Reseller Certificate. Our resellers can apply for this certificate and can frame and hang it in their office as a registered reseller of Manashosting. It will also act as a legal document when needed.
Up-coming Ecommerce on cpanel reseller: Manashosting will very shortly bring Ecommerce site linked with the Cpanel reseller package. If our resellers clients require an ecommerce website our reseller just need to go to their control panel and activate ecommerce certification just by a click.
Up-coming Integrated payment gateway on cpanel reseller: Manashosting will very shortly bring payment gateway site linked with the Cpanel reseller package. If our resellers clients require an ecommerce website our reseller just need to go to their control panel and activate just by a click.
Up-coming Sub-resellers on cpanel reseller: In a short while we would be launching multilevel reseller ship in Cpanel.
Up-coming Multiplatform on cpanel reseller: As an innovative thought and with the help of technology Manashosting would be lauching Multiplatform in Cpanel where resellers will have an option of Windows, Linux and Java with Cpanel as the server interface.
Unlimited website builder in cpanel reseller: In the currently Cpanel reseller package our resellers can provide website builders to all their customers without any worried as they are getting unlimited website builders with this package.
Tenant Isolation: With tenant isolation technology all the clients using the server will be isolated in separate segment and each of them will have individual slots in the same server. By tenant isolation even if one tenant goes down all the other tenants are safe and stable.
Dedicated IP with your own Indian postal address: At any point if a customer would like to have their own Indian postal address we can configure it with a Dedicated IP.
New technology: We as a company do not accept any of the technology without verifying how it would yield result to our customers as they are investing huge money in creating their website. We do not like to like to provide any such technology that would cause harm to our clients’ website or service. On the other hand after doing a thorough study we also implement those technologies which would be beneficial for our clients and put them one step ahead compared to their competitors. Since we have immense technical and hosting knowledge on that basis we provide only those technologies that Is profitable to our clients.
Video presentation: Manashosting is the first hosting company to have our own virtual product adviser. Our VPA would help you provide a presentation through which you would get all your queries answered plus our VPA would also suggest you the best package suitable for you
Dynamic team work: Our team members are very dynamic in nature and doing their work by always keeping a watch on the international and national’s new technology, software, coding, source code and the latest platform available in the hosting industry which is utilized maximum by our Indian customer or International customers with upcoming features etc
High availability server: Manashosting launched High availability server in the dedicated server package after incorporating major technological changes in the datacenter. Our customers’ can now use the service to meet their requirement.
Virtual product adviser: For the very first time in the hosting industry Manashosting has launched Virtual Product Adviser. A customer can watch a video in which details of complete hosting scenario is provided and provide advice to the customers to purchase the package that is best suitable.
Free Security Plan for Dedicated server customers: Manashosting is providing free security package to its dedicated server customers which includes Business verification, Daily malware scan, Daily spam scan, Display cert for your site, Constant network scanning, website authentication seal.
Free SEO by World's #1 SEO Service provider: Company provides free SEO by world’s number 1 Sep provider the free SEP package consists of Guaranteed Inclusion in Google, Yahoo! and Bing, Valuable Link Building, Easily Scan for Malware and Google Blacklisting, Improve Your Search Ranking with In-Depth SEO Tips, Social Networking Tools, FREE SEO Tools that build traffic. This offer is only for dedicated server clients only.
IN THE YEAR 2011
Customer ID: As our company has provided customer ID number to all our customers with the correct contact details and payment details for availing support and since you do not have the customer id we ask you for the payment proof. With customer ID a customer gets quicker service and other benefits which other do not get.
We are the 1st company in India who bring cloud hosting to Indian market which shows the dedication and zeal towards proving the best technology to our Indian clients.
Toll free number for our customers to reach anywhere from India free of cost
Higher end packages such as Mail exchange server and Security packages.
Inclusion of Cloud Hosting, Data center services, Mail Exchange Server and Advanced Hosting technology.
Inclusion of SaaS packages to cater to the various segments of School Module, College Module, ERP for Manufacturing/ Pharmaceutical, HR Management System and Hospital Management System.
Incorporation of cloud hosting and cloud servers with elastic growth or in other words pay as you grow. The next level of hosting package and the latest in technology is for offer. Any clients of Manashosting if they need to upgrade or have a high end hosting solution requirement we are able to provide.
New office in one of the best IT Park in the silicon valley of India.
New website Design
Upcoming Security Package
IPIN or Identification number issuing process for all Manashosting customers: Each of our customers’ are provided with IPIN Number or Identification Number by which they can get priority based service in a fast and effective manner.
Top 2 Hosting company, Manashosting became India's top 2 web hosting company in February 2011.
IPIN OR Identification Number
Powered by: Free Domain Health Check-up and Hosting Health Check-up will be provided to all those customers who would add “Powered by Manashosting” on their homepage for a period of one year, after which the customers would receive Domain Health Check-up and Hosting Health Check-up consultation report free of cost.
Technical challenge: "Technical Challenge 2011" in which technical manager challenged the customers to fix their issues. Our expertise technical team along with the technical manager wanted to prove that our technical team is the best in the hosting market took up this challenge and were successful
Release of security package: First time in the Indian hosting industry Manashosting launched security package to the market. As we all are aware that online is not safer anymore and vulnerable with information we wanted to bring the change and after a thorough study and research we launched security package.
New payment option also available like :
• Pay by PayMate (Mobile payment)
• Pay by ITZ CASH CARDS.
Highly functional tools for administration of server and data center: Just having a datacenter is not going to resolve any issue but monitoring the datacenter 24/7, monitoring our clients website and tools that is used for monitoring to administer mail server, DNS server, Database Server etc are vital. These software helps in preventing attacks created on the websites or external attacks and keep the datacenter safe.
Quality equipment: Talking about quality we use high speed internet bandwidth, Dell servers, top quality security features, load balancing, and firewall. As we use Dell servers if a problem arises we contact Dell and they replace the servers as we have agreement with Dell. By this we can provide quality and better uptime. All the software and hardware used are of high quality through which we can provide good quality to our clients.
Automatic fail over protocol: Our datacenter technology is such designed that it automatically detects any sort of failover and switches automatically without any human interventions in few mille seconds.
Account Manager: You can appoint an Account Manager who would take care of your hosting account completely without your interference for a nominal fee.
High level Security: Our data center has 4 levels of security which makes it just impossible for the intruders to enter into our server thereby providing maximum security to our servers and all the details available in the servers
Microsoft and Redhat certified engineers: All our server engineers in our datacenter are Microsfot and Redhhat certified. These certified technicians work day and night to provide you uninterrupted hosting service.
Web Protection Software: Free software to protect your website from external attack.
Employee Self Training center: At Manashosting an employee have the facility to learn hosting Sale, technical and customer service all by themselves. The self training center is designed where even if a person is a layman to hosting will become an expert in just few weeks.
Employee recruitment: Employees with vast experience are hired to provide the best customer support our HR team works very hard to find the right employees by which we can provide the best service to our customers without compromising on quality of the employees.
PC Health Check Up: Software for health check up for your PC or lap top
Hosting alliance: In the marketing scenario Manashosting will launch hosting alliance in a very short span of time. Here the alliance of the company will get huge monitory benefits.
Training by our Expert: If the customer is new to hosting and requires hosting training our customer can avail this facility.
Reputation in market: Reputation is brought by doing hard labor, marketing, and proving what we mention on our website. Even during downtime of 2009 our company provided service to our customers where other companies failed to provide services as they were incurring huge loss. The company started from low price, then maximum quantity at low cost and currently high quality, latest technology, high uptime, speed, PEM, lots of free features,. Our branding is showcased for these very reasons a we have various clients in Indian and international and they are spreading our name in the market and we would like to specially thank them.
Features Compatibility: The features that we provide are more stable and does not enter into error and if there are any those would be very minor which could be solved in a minimal time. We will also enable various features in upcoming time to provide our clients better and p-to-date service.
Mode of support: We believe that support after sale is vital for any organizations stability and growth. Having said this support also should be made easy and available. Manashosting has variety of support option that you can opt for depending on the urgency of your issue. When it comes to support we have major two: one is billing support and the other technical support. Now billing team could be reached from 10:00 am to 5:00 pm Monday to Saturday through Phone, Chat and Ticket system. Technical support could be approached by Phone, Chat and Ticket system 24 x 7. If you have any query that is not resolved you can also approach our complaints team department.
Spam filter: As internet usage in increasing so is unwanted spam mails. Even though there has been various laws to govern the bulk-mailing segment still per day there are millions of mails of the same copy that keeps flowing into the mailboxes of people. To fight the spam we have installed high end spam filers on our servers where most of these spam mails are stopped even before they could land in your mail boxes. Spam is a major problem any one would encounter when using emails at the same time technology is also helping us to reduce the number of mails that would end up in the mail boxes.
Always be up-to-date in market: We always want our clients to be update in the market through the service we provide. We provide stable version to our clients through which they would not face issues. We also provide our clients with innovative ideas, packages and technology with lots of free features by which they would be up-to-date in the market.
Indian customer care: As it is evident that India has multiple languages and communication barrier is too high especially when they are approaching any international providers it becomes very difficult for Indian customers to understand what is been communicated. Our technical team is from different part of India by which they are able to understand what our clients’ issues are through ticket, chat and phone and are able to provide best service to our Indian customers. Looking at these scenarios most of the Indian customers prefer to have Indian customer care where it would be easy for them to understand and resolve their issues in a speedy fashion.
Launch of new VPS packages: Packages were created after closely analyzing the Indian and international market which customers can afford and experience the best services, speed and uptime.
Launch of new VDS packages: First time in the hosting industry of India Manashosting launched low price VDS. As we are always know for low costing in shared hosting now we will be known for low cost VDS too.
Launch of new Dedicated Servers packages: Launched low price with high configuration Dedicated Server for the first time in Indian Hosting Market, which is in huge demand among national and international customers alike.
Launch of new Cloud server packages: As the company is moving towards B2B and B2E segments, companies has understood the requirement of each category of clients and accordingly have launched variety of packages that would be right for the clients requirement.
Customer Card facility: Manashosting is the first hosting company in the world to launch customer card. This card is more like an identification card provided by the company to our customers with their details on it. Customers with customer card get more privilege than normal customers.
Free Features beyond hosting was created for our customers: According to the customers’ need we provide them with variety of free product s when they purchase Unlimited Domains hosting package without any offers or promos.
Upgrade and migrate from existing package free: f you are an existing customer of Manashosting and want to upgrade/migrate your package refer 2 friends to buy the same package that you would like to upgrade or migrate to. When 2 friends of yours have purchased the package that you would like to upgrade to, we move your account absolutely free.
30 days money back guarantee in VDS packages:
30 days money back guarantee in Dedicated packages
30 days money back guarantee in Cloud servers packages
Purchase for 2 years get 2 years free in VPS/VDS/Dedicated and Cloud servers
Communication is Key: As we conduct various voting, surveys, feedbacks from the clients we know that communication is very important and is the master key to solve various issues. By this we care able to understand what our clients expects from us and provide them the right solution and packages that they require based on their visitors and their future business. Through this communication we are able to provide new packages and service to our clients.
Advance Load Balancing: Load balancing is very important as we a hosting company and as stated in various points earlier we want to provide quality service to our customers and at no point we would like to compromise the quality under any circumstance. In our datacenters we have load balancer on Servers, ISP, Power, Climate Control System, and even on Backup servers. The complete balancing is done automatic without any human intervention by which our customers get quality service all the time.
Our mission: As a hosting company we wanted to provide hosting for all. When we entered the hosting industry the cost of hosting packages were very high by which most of the Indian customers were not able to purchase. We provided low price with more quantity and most of the customers were able to make their dream come true by creating their own website. Currently we are more focusing on B2B and B2E customers.
Complaints department: At any point if our customers are dis-satisfied with the type of service provided by our sales, billing or technical team, the customers have an option to raise a complaint to our complaints department which one of the manager from the respective team would check and solve the issues at a short span of time and also update the client about the resolved issue
100% customer satisfaction: In the customer challenge taken by our technical team to resolve all the customer related issues and provided 100% customer satisfaction which is just unrealistic to think, but at Manashosting you can expect all the unexpected as there has been various changes so far.
IN THE YEAR 2010
ISO 9001:2008 certified for service and quality: Manashosting is 9001:2008 certified. This certification is issued to companies which are audited based on QMS (quality Management system).
12 International Hosting Awards: Manashosting has received
12 international hosting awards in various segments which show the creditability in the international hosting market level.
Launch of the latest Unlimited Domains package in Windows and Linux: For the first time in the history of Manashosting Unlimited Domains with unlimited Web space and Unlimited Bandwidth package was released in Windows and Linux platform respectively.
Introduction of the latest control panel designed by Parallels know as PEM: Launch of PEM control panel in shared hosting has helped the customers to have a secure control panel which is hack proof with more security built in features. The cost of this control panel is very high and only selected few top hosting companies are providing PEM control panel.
World's lowest Domain Price for Resellers: Launched world’s lowest domain price where resellers will get lowest price domains right from the first domain they have booked without worrying about the slabs.
A unique option where you would get an automated email reminder with steps for you to renew your account online with less ease and at the comfort of your PC
Provided free SSL package to our old customers: As a courtesy of goodwill Company provided free SSL packages to all those customers who have been with the company from the start.
Company provided VPS just at Rs4000 for one year to the customers with a different brand which was a huge success in the market.
Sales Help: Voice presentation, power point, pdf file, word file, and online presentation, by this customers’ get help to choose the package offline too by downloading the file to their local systems which has also helped in enhancing the hosting awareness and knowledge among the Indian customers.
Bill Help: We are providing help tutorials for our clients to know the procedure to place an order for a package by themselves, which saves their time of communicating with support executives.
Ftp help tutorials have helped our clients to know the step by step procedure for deploying web files to the assigned server space.
We created help files by which customers’ can find out what are the different between windows and Linux. This will help them to choose right platform.
Our website is more hosting informatics and creates awareness rather than only selling orientated hosting product.
Company provided 5000 templates that are easy to use by any common person: A wide range of 5000 different and unique templates to choose from. By using these templates you can lessen the burden of designing cost and pick a design that would best match your needs and thoughts.
We upgraded new Billing software. This process has helped in centralizing the complete customer base by which we can easily provide help and support to our customers.
Using call logger we could monitor and provide service to all our customers who have tried to reach us.
Depth level of report system stared to know employees were giving quality services to client or not
Incorporation of New Technical Support interface for Dedicated Server and VPS
99% Customer satisfaction: Regular follow up to the clients by CRM department is carried out to ensure the clients’ satisfaction level stays high and resolve issues at the earliest.
99.3% Reseller Satisfaction: Based on the survey report by our CRM department, our resellers are satisfied with our quality, package, price etc.
New Update Delude Anti spam: Spam is the most major issue a business or an individual can face. To fight this issue Manashosting uses one of the best Anti Spam software to reduce spam. Delude is the best and effective among the rest when it comes to fighting spam.
New version of Norton Anti Virus: To restrict the entry of virus in any form, Manashosting uses the best antivirus software provided by Norton. All our servers and data center are protected with unique licensed Norton Antivirus software
50% Discount Offer: Existing clients of Manashosting can avail an offer of 50% on their existing package at the time of renewal. To avail this offer you really don’t have to wait till you hosting renewal, you can call us and do it right away.
You can assign Account Executive for your package: You can appoint an Account executive who would take care of your hosting account completely without your interference for a nominal fee.
VPS Cost Reduced: With latest technology and unique techniques the cost of VPS packages were reduced drastically through which many customers could afford VPS at the cost of shared hosting.
Special Technical person to give technical help to client at the time of domain transfer from other hosting company to our server
Introduction of voice chat to reduce the cost of telephone charges of our customers. While phone charges were still costly voice chat was the next level of chatting which the company incorporated to facilitate the Indian customers to have a direct interaction with our employees and were able to communicate more effectively.
Top order meetings and discussions happen on a regular basis. To increase company quality support, reporting system and employee performance to meet the increasing demand of our Indian customers.
New Reseller account management Team to launch new offer exclusively for reseller and receive
suggestions from reseller to improve our Quality of service
New strategy to provide high server speed
New strategy to increase uptime
More the 500 different type of package were launched by Manashosting so far.
Unlimited Domain Hosting for Resellers
Registered under trade mark and copy right act of India to protect our brand, content, logo, goodwill, products, presentations, images, designing, resources etc.
Package prices were increased to provide best quality and superior support. More over customers voted for quality product and services and were willing to pay more to get better quality as they wanted to have a long term relationship with the company.
Less domain price for end users gave the opportunity for any customers to register domains lesser compared to anywhere else.
Manashosting’s technical support team has been awarded the best technical support team in the year 2010.
1 paisa SMS was released during those years.
Even after domain expiry, one can get the domain transferred to Manashosting which have helped our lot of clients from the mishap of discontinuation due to concerned hosting provider’s sudden closure.
Customers can apply for an appointment to meet us in person for future business tie ups and developments.
IN THE YEAR 2009
Tie up with lot of leading company of India and International was done during this time to improve quality of services.
CRM team to call and update the clients was started. By that we were able to know clients requirement after purchasing the product which helped us to improve our services.
Customer received huge bonus for hot selling packages though which company’s growth was increased
Customer voting was introduces online to provide better service
Multi server concept with server bifurcation method implemented by Manashosting which made just not our customers happy but the whole hosting industry recognized the company.
Helped to solve various online illegal activity by working closely with cyber crime department of India and each time when they reach to us we are happy to help.
Received accredit by the popular news paper of Delhi for creating hosting awareness among the Indian public.
Franchise: Manashosting has created more than 100 franchises in domestic and international market.
Branches: had created more than 90 branches all over Indian and in the Sarc nations
Bill Help: We are providing help tutorials for our clients to know the procedure to place an order for a package by themselves, which saves their time of communicating with support executives.
Sales Help: Voice presentation, power point, word file, and online presentation, by this customers’ get help to choose the package offline too by downloading the file to their local systems.
Chat Software: We launched our new chat software with the help of which multiple operators can chat with customers and with different departments which has helped our customers to get their issues sorted in a quick and easy way.
V Dedicated server: First time in the Indian hosting market we launched V Dedicated server with more power and less cost compared to dedicated server.
FTP Software and Tutorial: Ftp help tutorials have helped our clients to know the procedure for deploying web files to the assigned server space using WS_FTP LE software which we provide for free and few other ftp software’s as well.
Expired domain: Even after domain expiry, one can get the domain transferred to Manashosting which have helped our clients from the mishap of discontinuation due to concerned hosting provider’s sudden closure.
Super Reseller: Windows is on high demand in the market and keeping that in mind we had launched super reseller package which could satisfy our reseller clients to provide unlimited space and bandwidth to their clients.
Less domain price for end user: We are providing domain prices at a cheaper rate compared to the price running in the current market for all our esteemed customers.
Call Verification: With certain guidelines placed by the Government of India, Manashosting verifies by phone its customers address and other document provided by its customers.
Interactive Help Document: To help the customers Manashsoting has created Interactive help document, which will help the customer to understand the hosting procedures and techniques.
Dedicated Chat for reseller: Manashosting has launched separate chat for resellers to provide adequate time and support to our resellers by which their customers would be a happy lot with our resellers services.
Dedicated Ticket system for reseller: Manashsoting has launched separate ticket system for resellers to trouble shoot and fix the issues in a timely manner.
Help for Transfer domain: Manashosting has a special team for domain transfer; they take complete responsibility of the customer till the domain gets transferred to us.
Transfer Domain to us without down time: When you are moving the hosting package to Manashosting, and if your site is active with another hosting provider, Manashosting has a strong technology that will keep your site up and running even during the time of migration from your current hosting provider to your new provider as Manashosting. By this your site will not face any downtime. This will help your business and keep your customers’ accessibility active to your website.
Affiliate programming: Manashosting introduces affiliate concept for our customers to be benefited by the referrals provided by them to purchase our products.
Auto Renewal: A unique option where you would get an automated email reminder with steps for you to renew your account online with less ease and at the comfort of your home
Changing of Domains: If you think you made a wrong choice while choosing your domain, don’t worry you can get a fresh domain and upload your content at ease to the new domain that you have chosen by providing a minimal fee of 500/ as service charge. Please note: Domain registration charges would be extra.
Content Management System: A content management system (CMS) is the collection of procedures used to manage work flow in a collaborative environment. These procedures can be manual or computer-based. The procedures are designed to do the following: Allow for a large number of people to contribute to and share stored data, Control access to data, based on user roles (defining which information users or user groups can view, edit, publish, etc.) Aid in easy storage and retrieval of data, Reduce repetitive duplicate input, Improve the ease of report writing, Improve communication between users.
CRM Team: CRM team which operates to know, get and help plan to resolve our customers’ issues in the most fastest and the most effective way. Our surveys are done by our CRM team who are committed and dedicated to solve our customers’ query and act as an advocate for the customer
Live demo for dedicated server and VPS: Manashosting provides its customers a live demo for our dedicated server and virtual private server. After the demo it gives a clear picture to our customers how useful it is for them to choose either dedicated or VPS based on their requirement. This helps our customers to make the right decision before investment.
Online and Offline order activation: At Manshosting we have two different types of order activation, one is online and the other is offline. With the online activation one can activate the orders quickly if the payments are done online. And with the offline activation, the order is activated for those customers who prefer to pay offline which again is activated within a few hours from the time an order is placed.
Renewal Discount: Customers get exclusive offers and discounts during renewal of there hosting package with Manashosting. Your offers and discounts don’t end only when purchasing a new package but you can enjoy the benefit staying with Manshosting even at the time of your hosting account renewal.
SLA: We know how important time is and in today’s world time is money. In this busy world we maintain a very short SLA to address and fix our customers query at the earliest.
Add on facility for all packages
Full Control panel facility: At Manashosting you would receive a full access control panel facility where you can make any changes at your own without depending on the hosting company and also have freedom of ownership of your content etc of your site.
Upgrading from lower package to higher package: Prepared to meet our customers’ future requirement and want our customers to enjoy the benefits when a need arises by easily upgrading the packages
We have introduced advanced technologies according to the new IT market: Manashosting is always ahead in the hosting market, be it in innovative ideas or implementing the same and sharing those benefits to its customers. Manashostings’ packages are very unique and latest compared to any other hosting companies’ packages.
FREE Domain Transfer: Domain transfer is a process in which you can transfer your existing Domain Name from its current Domain registrar/ hosting company to another Hosting company/ registrar. During this process, if the website is Live, it remains functional. In this process you do not have to pay any charges to Manashosting and just not that Your site will never go down in other words your site will be running even during the transfer process.
FREE Website Ownership Certificate: Manashosting provides all its customers with a Website ownership certificate. This will come in handy during copy right, or other legal issues to help prove that you are indeed the true owner of the website.
One Year Web space FREE: Manashosting provides one year web space free for just giving suggestions. Give the best suggestion that you would like us to improve of your choice and if it is selected you get one year web space free of cost.
Online Billing System: By the help of Online Billing system, customer can give his detail information by themselves; they can edit or modify their details for eg: Address, phone number, email id etc. This facility will help them at the time of renewal of their package; they will get their reminder from Manashosting promptly. They can keep all their payment details and the id password details in the billing system.
Latest Anti Spam and Anti Virus protection
Manashosting launched clients’ portfolios
Manashosting launched new plesk advanced Control Panel For the customer to provide more quality service
Manashosting launched thousands of clients’ testimonials
Manashosting reduced the Domain Price for our special reseller
Advance server for Java/ Tomcat: If you would like to know the quality of servers that we use for Linux & Java, we use the latest and advanced server that would help you execute your operations or applications.
New payment option also available like: Pay by Pay Mate (Mobile payment), Pay by ITZ CASH CARDS
Visitors hits per year 5,27,49,411: Company has hit its popularity’s peak when in this year the company reached the highest visitors on its website.
Superior uptime and performance: The state of the art data center with Dell servers and an unique server architecture with multiple ISP providers and 24/7 server administrators gives us the Superior uptime and performance which our customers can enjoy when they subscribe for a package.
Unlimited space and bandwidth at low cost: Manashosting was the first hosting company in the world to launch Unlimited web space and Unlimited bandwidth at low cost worldwide.
High Speed and Best server Uptime: Manashosting’s state of the art data center and server architecture gives you the best speed, quality and up-time of your site. These in turn makes your customers’ a happy lot in visiting your site and increase your business too.
Suggestion box for employees were introduces by which they could provide suggestion received from the customers to improve the service.
More e-mail ID space was provided to corporate customers who wanted to use our services.
24/7/365 tech support for dedicated server and VPS: A separate technical team workd round the clock to trouble shoot the issues of our high-end VPS, VDS and Dedicated server customers.
Low domain price for end users we implemented intercom facility to satisfy our rising customer needs
Transfer money from Abroad through JP Morgan: Customers who live outside India can make payments through JP Morgan account.
Various consultancies were hired to improve the company but were unable to provide the action plans and strategies which would be adopted by the market.
Employee recognition and growth opportunities strategies implicated in company.
High profile technical head appointed to cater to our customers. After that lot of technical issues were resolved in a faster way.
Experienced employees in technical were appointed to provide best solution in a quicker manner to our customers.
Procurement of new office in the heart of the city with latest amenities
Various trainings internal and external were provided to our employees to provide best quality service.
IN THE YEAR 2008
Own Data center in the city of St Louis USA with climate control 24/7 power back up and state of the art servers and protection software’s, switches, routers etc
Introduction of New advanced chat software for sales, billing and technical department to assist our customers and solve their queries.
24/7 Live Technical Support through phone, Live chat, SMS, Ticket by our qualified, experienced Technical Team
24/7/365 tech support for resellers
We integrated multi ISP providers to keep the ISP connection constant by which customers would not face any problems reaching us.
Expertise Technical person to give technical help to client at the time of domain transfer from other hosting company to our server
Launching Special phone number only for complaint booking
Launch of Rs555 Shared hosting packages which most of the customers purchased and were benefited and till date are praising the package.
Advanced technology to maintain a balancing Superior network
High configured backup servers
Latest and advanced technology being incorporated
World's 1st time in Hosting Industry, get Technical Support through SMS, Launched by Manashosting
To satisfy high volume of Technical calls Manashosting launched new PRI line
Manashosting has migrated all the shared hosting servers to high configured servers
Click we will call you back
On the price of one domain Linux hosting now you can host 10 domains
Reseller Hosting server migration
Manashosting launched new package in just $1 or 49: Launch of one dollar per year plan to the hosting market which was mainly used by students for their projects and gave a global recognition to the company even to this date.
To increase customer satisfaction and understanding customer's view Manashosting built a new customer relationship management Department
Manashosting's Interview is in South India's most Popular Suvarna Channel, on the topic of security
Increase of advertisements in every media of India
Launched new reseller package of unlimited web space and unlimited bandwidth in just 999/- per domain
Upgraded from 100GB bandwidth to Unlimited Bandwidth for shared hosting packages
Special Offer for renew clients
Launching advance online tutorial for clients
We launched Windows 2008 server
We launched Plesk High Configuration and uptime server
Launched MsSql 2005 & 2008 database
Free 5000 Templates: A wide range of 5000 different and unique templates to choose from. By using these templates, you can lessen the burden of designing cost and pick a design that would best match your needs and thoughts.
Free 200 SEO Tools: Manashosting provides free SEO tools to its customers who are more than 2 years old completely free of cost. Manashosting knows the algorithms of search engines and help you to feature your site on the search engines.
Free 100 Software: Manashosting provides 100’s of free software that would help our clients’ site to be recognized in this competitive internet world
Free 500 Sources code: will help the customers to create a good website and provide a cutting edge website in this competitive market
Intercom facility to communicate with any department: Communication plays a vital role in an organization and an effective and on time communication is very, very fruitful. Keeping this in mind to make our customers’ life easy and to address their queries faster we have intercom facility to meet the fast demands at the best and quest possible time.
Linux/ Windows 2003 server support
Emergency issue escalator technology: If customers are not satisfied with our technical, billing or sales answers, they can write directly to our complaints department. Our senior manager will address your query and provide you the best solution to help you resolve your concern.
Photoshop, MS SQL Server, MySQL, MS Access, PHP, E-Commerce support ASP, .NET Framework, Macromedia Flash, Macromedia Dream weaver, FrontPage
Advanced control panel (Helm, cPanel, Plesk, Panel Force, H-sphere)
7 days free trial before payment: Free trail is for all those customers who would like to check our service, server quality, control panel, product, up-time etc before purchasing our product.
Latest and powerful monitoring software are assigned to our technical and server team through which we can monitor all our servers each second where the performance is monitored and alerts would be raised before any issues arises through which our team would fix and resolve even before it becomes an issue. With this high level monitoring software we can track spammers and misuse clients where we can take strong actions to avoid reduced server performance. With the monitoring software we are also able to identify external attacks and prevent them on time. After we installed new monitoring system our server uptime, speed and performance was rapidly increased and our clients are satisfied and renew percentage increased to a greater level
Different Server Concept: With server bifurcation method implemented by Manashosting, our clients receive utmost uptime for their applications. Managing secluded servers for web files, mails, DNS, etc has brought some innovative technologies to the limelight.
Separate server for reseller: We maintain separate server and support department for our resellers to give the best support for their hosting ground.
Suggestions will get 10 GB of hosting space: Manashosting provides one year web space free for just giving suggestions. Give the best suggestion that you would like us to improve of your choice and if it is selected you get one year web space absolutely free of cost.
Pop3 and Web mail support
3 year web space FREE with Domain transfer has made more customers to use our products because at no point they will go under loss if they are moving their service to us.
24 hours a day technical support (24/7)
Top 2 Hosting company, Manashosting became India's top 2 web hosting company in the month of May 2008
Launch of Email id packages at an affordable price
Launch of Java package with Apache Tomcat package at world’s lowest cost
Website Builder: User friendly website builder integrated with Helm panel was brought into the market by Manashosting to help out those clients who are novice in hosting or designing industry. We are the 1st company in the world who integrated website builder in helm control panel successfully to give client free of cost.
Different control panel for different packages: During the initial days when customer were yet getting educated in hosting we provided various control panels by which customers can choose their control panels on which they had hands on experience suing which they could easily maintain and manage their website.
IN THE YEAR 2007
Nano reseller package was launched for the upcoming resellers in the hosting market where company wanted to bring new entrepreneur to the hosting market.
Manashosting has done huge investment to prevent data loss and protect data of our customers and intruders from the time the company started.
Varieties of advertisements done both online and offline in the beginning stages of the company. By which we got huge client base all over India.
A separate technical team was started to handle only reseller technical issues. By that lot of reseller issues were fixed quickly.
First time in the world providing of free domain registration:When the Indian hosting companies were competing between themselves to sell domains in low price to grab clients to their company Manashosting came up with the plan of free domain registration which even to this days many clients are appreciating.
Manashosting is the first hosting company in the world who focus to show in our package page to compare the service provided with the supported scripts, versions etc. This move made many clients to trust on our company’s ethics as we were not hiding anything in the packages.
We provided search engine submission free of cost to our shared hosting clients
Reporting system to provide best service: Various reports were generated to provide best service to the customers.
We provide right solution to our customers rather than selling packages because we believe that each business should get the right kind of solution to host their website.
Double dhamaka offer launched which was a major success in the Indian hosting market
Buy for 2 years get total 3 years of space offer was launched, which was a major success
Manashosting was the first web hosting company who launched live chat for sales team. The online chat helped in customers reaching us without having to incur any phone charges neither have to worry about the increasing bills. With the live chat option our customers could get complete details about the package and then they could purchase
Each package was explained to the customers using PPT and voice presentations step by step. This method of explanation helped to create hosting awareness in India in the past
Manashosting was the first Indian hosting company to start interactive tutorial which could help any layman to use hosting
Provided all the databases free of cost to our clients when databases was charged at a cost of Rs 10,000 to 1, 00.000 at that time by other services provider
High bandwidth free of cost: when other hosting companies used to provide low bandwidth and charge huge money as add on bandwidth by which most of the website owners had a fear to create more web pages or to get more visitors on their website in a month since they had to pay huge money in the name of bandwidth consumption
Multi platform reseller 9Windows/Linux and Java) package at the lowest price ever
Multi level reseller package at the lowest price ever
Automation of billing team and quick order activation process completed
CCAvenue incorporated to the payment gateway to make the online transactions smooth and easy
Provisions of latest and best Software, Source Code and other facilities free of cost
Online seminars for our resellers and clients to empower and impart the knowledge of “How best to use the account and control panel”: Frequent seminars are conducted on various topics on basis of our clients demand to help them out regarding their hosting queries and technologies.
Top quality head appointed to handle customers in sales department.
Extra add-on products selling offer to resellers where they can get more benefits and cater to their customers’ current requirement and their future hosting requirement.
Quality employees were hired to cater to the huge demand of customers.
Launch of rating system by customers after every interaction with the company.
Late night shifts started to provide our customers with 24/7 facility. With the late night shifts our customers could reach us at
anytime of their choice and comfort which gave more opportunity for customers to interact with our team and solve their queries.
Launching Audio conference to reduce the phone bill and chat time of our existing customers
Manashosting Launched Designing Per Page Just 39
Free Website Builder
Top 3 Hosting company, Manashosting became India's top 3 web hosting company in August 2007
Launch of 100MB space package for just Rs1.
IN THE YEAR 2006
Innovation, ideas, techniques, technology, passion, vision, goal, zeal were the main capital of our company
As we just given in Rs 999 huge public demand came and we able to become India top #3 hosting company just few month
Introduction of Linux package in the beginning. In those days were minimal companies in India and international were providing Linux based shared hosting packages. All those customers who had designed their websites using Linux based scripts were much pleased to avail and this package was one of the fastest moving products in the company during the beginning stage of the company.
When all the hosting companies worldwide were charging lakhs of Rupees for web designing Manashosting provided free offer which was a shock for many after viewing
Manashosting provided various free templates to our customers who were benefited after using our free templates as the templates had pleasing design and those that would suit their requirement
Unique packages: When talking about low manufacturing cost, company introduced latest technology to provide our customers the right package at an affordable price
A separate billing team was created to handle only billing issues of our customers and to solve them in a speedily manner by which customers billing related were solved with in the set time.
Package like 2GB, 5GB and 10GB were launched in Windows and Linux platform at low cost when the cost was high in the past in hosting market
During the initial days company started to provide instant order activation
Variety of TLDs could be registered free of cost with the package
A separate accounts department was created to manage all customer account and payment details.
Ecommerce site: The Company started to provide ecommerce site to the customers at a very less cost and in some package’s it was free of cost
Created awareness in the market: on how to create ecommerce websites and how to add payment gateway with low transaction and setup fee to do business online from the customers visitors. During that period integrating payment gateway in an ecommerce website was one of the biggest challenges to any website owner
From the time, Manashosting started to work in the hosting industry we always believed that we are our own competitors and never compared ourselves with any other hosting company of the world but rather we compared our past to the present and to the future of our company. Even to this very day we do not mention our competitors name anywhere. This move of our have been appreciated by many customers and visitors of Manashosting alike
We work towards ethics and Manashosting has a set guideline in place which we impart into our employees during their induction day that is “Not to use competitors name while they are communicating with customer”. We have a strong rule in place through which our employees do not use and incase if any employees after found to cross this rules strict action is in place if the employees do not adhere to this rules
Company started to provide search engine submission at less cost with 100% guarantee
Support by SMS for technical issues launched for the first time in the hosting world. At any time our customer could send an SMS even when they do not have a computer or laptop and get the technical issues resolved easily.
Manashosting started callback facility to compensate the communication gap between those clients who couldn’t reach us over phone for technical or other hosting related queries.
IN THE YEAR 2005
Launch of the first company: On the 24th of April 2005 Manashosting was officially launched to the Indian customers to provide the best service, more quantity and less cost to our customers and make our nation proud. Even though the company’s start was humble with a 10 x10 garage space today Manashosting stands tall in the market.
First innovative package: After these years of work company launched its first product in the market which was widely accepted as the pricing was at the lowest which gave wide acceptance to the market. Company provided low cost package when the hosting market was beyond the reach of a common man, Introduces various techniques with the new technology to make the
manufacturing cost less. In the beginning days of the company designed customized packages based on the customers’ requirement at a very competitive price and produced innovative and exclusive packages that were not available in the market.
Specialize in Hosting: Hosting is the bread and butter at Manashosting. Manashosting is known for the unique packages with better quality and low price. When it comes to Web hosting, Manashosting is the leader and all your hosting requirement right from shared hosting to Dedicated, VPS, Mail Exchange Server, CMS, SaaS etc are available under one roof.
Listed in top 1000 companies in the world
Multiple designing tools was provided to the customers to design their website just with few clicks
Low cost hosting package: When the Indian hosting industry was providing in 5MB and 10MB of web space we started to provide hosting packages with huge web space just at Rs999 per year with the same quality and features which other hosting companies both national and international were charging anywhere from Rs 5, 00,000 to 10,00,000
During the period when all the hosting companies worldwide were providing shared hosting packages of 5MB and 10MB Manashosting came up with shared hosting packages with 2GB at world’s lowest cost
Local company (No Language problem): As an Indian company it was easy for all the customers to understand and get the right solution and services.
Long year Relationship: We were the first company who launched web hosting packages for a year’s duration and cultivated the long term relationship benefits a customers would enjoy if they stay with a single company.
IN THE YEAR 2004
Reorganizing: Now after three years of work it was time for the company formation, during this time the location of the company was decided and the first product that needs to be launched were all done during this phase. This phase also saw various other reworking as the time was coming close for the company to be brought forth to the end users.
Strategies adaptation: During the same time various strategies were worked which would bring fast and high volume business to the company. Strategies analyzed implemented and imparted in the market in during this time has effects even to this very day.
Condensing: All these factors had to be framed in a nut shell which was the last step of all the efforts and labor done so far. As enough time was spent in all the other segments it was very easy for us to move on to make the next Big thing in the hosting industry which even to this day history has it on its records.
IN THE YEAR 2003
Rework: after couple of years of hard work and in-depth study a case study was launched in which major changes were brought in which could be adopted just not by the Indian market but by the world across. Reworks were done in various segments to provide a complete revolution in the hosting market of the world.
Implementation: Each of the facts and detail reports were finally pen down on papers and various suggestions and advices were welcomed to make the implementation achieve as this was the final D-day for the plans and research information that were on the papers to finally come down to reality. Each and every concept was implemented 100% and a fast track of error rectification and replacements were carried out in the implementation process.
Reviews: After the successful implementation reviews from the market was opened as it’s the customers who make the final decision and every review was given more importance and each review positive and the areas of improvement were reworked right from the scratch to provide the ultimatum to the Indian hosting market.
IN THE YEAR 2002
Customer behavior: What Does It Take to Convince Your Customers to buy? Researching potential customers first was done after which the reality of the customers need was imparted and what it takes to convince them was developed.
Considerable psychological and sociological factors influence customer behavior. Explanations which make perfect sense to have an impact on the potential customers. It takes research and experience to understand web users, know what they need, and know when they buy. This information was critical to the business because it may mean the difference between loss or profitability.
Resource Management: Resource management with efficient and effective deployment of resources when they are needed. Resources such as finance, inventory, human skills, production resources and information technology (IT). In the realm of project management, processes, techniques and philosophies as to the best approach for allocating resources have been developed. These include discussions on functional vs. cross-functional resource allocation as well as processes espoused by the company through the Project Management. Resource management is a key element to activity resource estimating and project human resource management. Both are essential components of a comprehensive project management plan to execute and monitor a project successfully.
Planning: A business plan was set to achieve set business goals, the reasons why they are believed attainable, and the plan for reaching those goals was chalked. It also contained various background information about the package, resources, market, team etc attempting to reach those goals. Business plans also targeted changes in perception and branding in the customer, client, and community view. When the business is to assume a major change by starting a new venture, a 10 to 25 years business plan is required. Externally focused plans target goals that are important to customers, particularly the spending capacity and financial status. Typically had a detailed information about the organization, team, market etc in attempting to reach the goals.
IN THE YEAR 2001
Technology: Technology and the acceptance it had gained during those stages was an important factor to be known as the company had plans to provide web hosting to the Indian customers at a competitive price. During those times, the Indian market was far behind and was unable to understand the technology or the usage of technology as we find in these days. Costing too was on its peak as our nation was getting more and more tech savvy. To provide a web hosting package to an Indian customer at a cost that is affordable was indeed the greatest challenge which in the early stages needed more insight and what the future could provide in terms of technology. In the initial days finding out a technology which would work cheap to provide competitive hosting packages that would be readily acceptable and more important to overtake the already existing hosting packages and at last but not the least providing at low cost was one of the major challenge which the company could over come easily with its immense knowledge and ability.
Adaptation: The second step of the Technology Management Process is the so-called Technology-Adaptation. This step is introduced after in the context of Technology-Tracking the management has decided about the tracking-partner and the technology to be tracked from the outside. A major issue within the process of Adaptation is the early integration of an appropriate Lead Customer as a first step of technology marketing in order to facilitate the marketing of the products and/or services.
The process step of the Adaptation is structured in a clearly defined and standardized procedure, which has been developed from our years of experience and many applications to various industries and business areas. In the context of our Services, the complete documentation and know-how for the introduction and implementation of the TM Process are put at the customer's disposal.
Market research: After the process of Adaptation, a rigorous interface projects has to be verified and guaranteed: (1) interface to the product development department, (2) interface to marketing & sales department (3) interface to R&D-department. The fulfillment of the cross-functional, interdepartmental requirements is an essential prerequisite to the success of the process. In this phase the company did an intense research right from the spending capacity of a normal business person to the per-capita income of the society. During this time the whole nation’s economy and behavior etc were researched. Help of many economists, market researchers, financial advisors and all the names of the who’s who connect to the market were used and their inputs and advice were considered to analyze the Indian market.