IT Support Services:

Fully Managed IT Support

Manashosting offer a Fully Managed Support service for our customers. This is designed with either those who are looking to replace their existing IT department or don’t currently have one, in mind. The Fully Managed Support service eliminates the need for an IT department of your own, with a dedicated Support Team to handle any IT issues your business may have and your own Business Relationship Manager to liaise with.

Our Managed Support customers may benefit from many services including:

• Specialist Support Available

• Custom Built SLA

• Unlimited Remote Support

• Dedicated Business Relationship Manager

• 24/7 Intelligent Systems Monitoring

• Procurement Advice

• FREE Initial Consultation

• Greatly Reduced Rate

• Optional Call-outs included

• Optional Permanent On-Site Engineer

• Optional 24/7 On-Call Services

All of our support is delivered by a dedicated support team. Your first point of contact would be our highly trained Service Desk who utilize the latest support tools to offer expert telephone and remote support. Should the Service Desk be unable to resolve your issue remotely they will arrange for our highly qualified Field Engineers team to visit your site and resolve the issue.

All of our contracts are built specifically for each individual customer. Some opt to include the cost of callouts whilst others prefer to be charged for them on an hourly basis. This extends to various other features of the contract such as your custom built Service Level Agreements and the hours you can contact us to raise a new issue. Whatever your requirements, we can build a solution to suit you. Our support contracts are made to be as flexible as possible, as we know, one size doesn’t fit all.

Your company will benefit from a dedicated Business Relationship Manager whose primary role is to strengthen the quality of service between us the service provider and you as our client. We like to ensure all of our clients receive the best service possible, so regular contact is the key to understand how you work and improve the service we offer you.

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Data center is considered a top tier facility in terms of network connectivity and infrastructure design.

Online website Builder

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Award winning Technical team

Our friendly technical support team is access able by chat, phone, ticket system, email and by SMS too.

Dell server

Servers are powered by Dell. These servers are high-end servers with high configuration

24x7 Customer support

Our technical team works round the clock to fix your issues in a speedy and effective manner

Super Fast Servers

We provide our customers with the best servers with high configuration super fast servers.

Secure Environment

Our servers are installed with the latest anti spam & antivirus software, with power backups

7 days free trial

Free trial is provided for customers to try our service and choose the best package for their business

Control Panel

Using Plesk(PEM) technology customer will get reliable, secure and flexible shared hosting account.

Superior Uptime

We provide 99.99% uptime. Our server structure is designed to provide the best uptime

How to Pay?

You can pay by Cash Deposit, Net Banking, Credit card, Debit card, Cheque/DD